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Bring activity data from your systems to Arcade so you can see which activities move the needle.
When your team hits critical KPIs like new box and accessory sales, service plans, and customers served, it improves your bottom line. But getting everyone to meet these requirements can be a struggle. Traditional incentive programs reward rockstars but fail to motivate everyone else.
Arcade's employee engagement and gamification platform allow you to:
In a high-pressure sales and service organization, communication and team morale often come in second place to profits. But they're also what drives employees to succeed.
Arcade’s newsfeed and chat make it easy to communicate and celebrate achievements across all teams and stores. These features allow employees and leaders to congratulate each other for hitting goals, send direct messages, and cultivate friendly competition.
Dealerships are challenged with 30% higher costs and 19% lower profits from disengaged employees. A study from Villanova University found that positively engaged employees outperform other companies by up to 202% while generating 2.5 times more revenue.
Ignoring employee engagement can cost dealerships up to $10K just for one disengaged employee or even worse up to 20% of a salary to replace a lost worker.
Dealers like you can avoid all of this by working with employee engagement solutions that incentivize performance and increase sales.
Since deploying Arcade, we’ve been able to save 10% on the cost of managing our previous reward system and our overall value-add sales has increased 25%. Sales revenue has also been more consistent due to a noticeable lift in the baseline level of our customer experience scores.