Take The Guesswork Out Of Coaching
Developing managers into great sales coaches is hard. Having zero visibility into those conversations makes it impossible.
Be in the store, even when you're not.
Arcade Coach AI guides every manager-employee conversation. The AI records, grades, and creates instant scorecards for feedback, giving you peace of mind that high-quality coaching is happening consistently across every single store.
Guided Coaching Plans
Actively guide the coach through the right steps by uploading your existing coaching plans or building your own with our template library.
Conversation Recording
Record every in-person coaching conversation for complete visibility, accountability, and a library of real-world training examples.
Instant AI Scorecards
The AI automatically grades every conversation and generates scorecards with follow-up items for both the coach and employee.
Coach The Right Way, Every Time
Ensure consistency and quality by actively guiding every manager through the correct steps of your coaching plan, complete with helpful tips along the way.
Coach Any Employee, In-Person
Our platform is built for the reality of your stores, empowering managers to conduct and record effective coaching sessions live on the floor.
Measure The Bottom-Line Impact
Gain true visibility over every manager’s coaching effectiveness and measure its direct impact on their team's performance and results.
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Frequently Asked Questions
Does this work for in-person coaching?
Yes, Coach AI is designed specifically to guide and record live, in-person coaching conversations between managers and employees.
What if we already have our own coaching process?
Perfect. You can easily upload and digitize your existing coaching plans and forms into the platform to maintain your unique methodology.
How does the AI grading work?
The AI analyzes the recorded conversation and automatically generates a scorecard, grading key competencies and providing actionable follow-up items for both the manager and the employee.
Can I see if my managers are actually coaching?
Absolutely. The platform provides complete visibility, showing you which managers are conducting coaching sessions, how often, and the quality of those interactions.