Top 11 BEST Sales Management Software for 2023

With the ever-changing demands of running a sales team, keeping up with all the available tools can quickly become a chore. (Trust me, I’ve been there!)

It’s hard to figure out which software is a necessity for helping your sales team reach its full potential. Sales management systems tend to fall into the necessary category, mainly because improving sales performance can make or break your team’s success. (And who wants to sit and analyze spreadsheets all day, anyway?)

To help you and your sales team, we’ve put together a list of the 11 best sales management software solutions worth a second look — and maybe even worth adding to your toolkit.

11 Best sales management tools

1. Arcade

Ever wish you could incentivize your sales reps to go the extra mile to meet those KPIs? Arcade’s gamification features help you do that while simultaneously rewarding your team. It allows you to create and monitor custom competitions, and your sales team can keep tabs on the latest developments with real-time scoreboards.

Pros:

Easy-to-build games
Integrations allow for automated reporting and leaderboards
Team members cash out points for gift cards and other prizes

Cons:

Games dashboard isn’t customizable
Arcade app isn’t as user-friendly as the site

Along with a forever free plan, Arcade also offers enterprise pricing. Book a demo and learn more about how Arcade can spice up your sales team’s performance.

PS — Did you know that more than 85% of employees say gamification makes them happier and more productive at work?

2. Hubspot Sales Hub

The Hubspot Sales Hub is a comprehensive customer relationship management (CRM) tool. It includes dozens of helpful features, but some of my favorites are conversation intelligence, which captures call data so you can discover coaching opportunities, and the full deck of customizable sales management playbooks.

‍Pros:

AI-powered call data analysis
Task automation features
Free version include sales activity logs

‍Cons:

Pricey
Reports can be limited

Paid plans start at $45 a month for the Starter plan. A limited free plan is also available.

3. Salesforce Sales Cloud

We can’t talk about sales software without mentioning Salesforce. This CRM streamlines data sharing between your marketing and sales teams, including important customer info. And Salesforce keeps your whole team in the loop with real-time updates on deals.

‍Pros:

Customizable reports
Conversations tracker adds coaching insights
Lots of integrations available

‍Cons:

Complicated features and setup
Pricey plans with some hidden costs

Pricing starts at $25 per user per month for the Essentials plan.

By the way, Salesforce doesn’t have to be your only go-to sales tool. Arcade integrates with Salesforce and multiple other apps to make life easier.

4. Pipedrive

Pipedrive aims to take the headache out of pipeline management. After you set up your sales pipeline, Pipedrive automatically alerts you when action is needed to keep a deal on track. Its AI tech also helps your salespeople identify new sales opportunities.

‍Pros:

Easy-to-use dashboard
Custom fields allow you to tailor CRM to your needs

‍Cons:

Automation workflows can be difficult to set up
Limited integrations

Pricing starts at $14.90 per user per month for the Essential plan.

5. Zoho CRM

An efficient yet powerful CRM software, Zoho comes with an extensive set of features to empower your sales team. It includes a full suite of sales automations, team performance and sales data dashboards, and target trackers for individual sales reps.

‍Pros:

Easy integration with other Zoho products
Lead follow-up reminders

‍Cons:

Interface actions require multiple clicks
No way to track emails going to spam

Pricing starts at $14 per user per month for the Standard plan.

6. Freshsales

Looking for a way to easily organize your leads, contacts, and deals? It’s time to check out the Freshsales contact management software. This system includes a 360-degree view of all customer interactions, lead scoring to help your team focus on the best possible opportunities, and AI-based deal insights to help reps spot the best sales opportunities.

‍Pros:

Visitor intent data tracks page visits and actions
Bulk email and SMS scheduling

‍Cons:

Workflows may be hard to manage for larger teams
Some users find the customer support lacking

Paid plans start at $15 per user per month for the Growth plan. A limited free plan is also available.

7. Monday.com Sales CRM

Well-known for its project management software, the Monday Sales CRM platform claims to be fully customizable, and with its no-code dashboard builder, that seems to be true. In fact, the tailored dashboards allow both sales managers and sales reps to dig into real-time deal data and insights. Oh, and Monday integrates with dozens of tools, so no need to scrap your current setup. (Can you say, streamlined?)

‍Pros:

No-code, fully customizable dashboards
User-friendly interface and automations
Tracks all customer information and interactions

‍Cons:

Notifications may become annoying

Pricing starts at $10 per user per month (minimum 3 users) for the Basic CRM plan. A limited free plan with up to 2 users is also available.

8. Keap

Ever feel like there’s too much to do and not enough people to do it all? Keap’s advanced automated workflows help your sales reps focus more on closing deals rather than sending follow-up emails throughout the sales cycle. The ability to personalize these automated replies keeps your team’s responses quick without the risk of losing that human touch.

‍Pros:

Automated responses for lead generation and nurturing
Expert coaching also offered
Taggable campaigns with automation triggers

‍Cons:

Setup isn’t intuitive
Pricey for small businesses

Pricing starts at $129 a month for 1,500 contacts and 2 users. A 14-day free trial is also available.

9. Copper

Help your sales reps skip mundane data entry and repetitive tasks with Copper. With full integration into Google Workspace, every Gmail, spreadsheet, presentation, and other data is pulled into one place for a comprehensive view of past customer interactions. Best of all, Copper reminds forgetful sales reps to follow up on deals and nurture relationships.

‍Pros:

Integrates with commonly used tools like GSuite
Follow-up reminders keep sales reps on schedule

‍Cons:

Potentially pricey, especially for non-US companies
Some users report unintuitive dashboards

Pricing starts at $23 per user per month for 2,500 contacts. A 14-day free trial is also available.

10. Insightly

Ever wish your sales team had more insight into your clients and prospects? Enter Insightly. It tracks lead info to create a timeline of past interactions in real time and allows you to automate complex workflows for sending emails, creating records, and updating tasks.

‍Pros:

Intuitive interface makes lead management easy
Allows for a full view of team-wide tasks and projects
Customizable and automated emails

‍Cons:

Support tends to be mostly self-service
Some users report the support team aggressively upsells

Pricing starts at $29 per user per month. A free trial is also available.

11. Mindtickle

Mindtickle’s focus is a bit different than other sales performance management software I’ve mentioned above. It offers coaching and call analysis to flag parts of the sale process that need improvement. This includes a complete breakdown of specific skills like articulating the value of the product, knowledge of product features, and handling objections.

‍Pros:

Easy-to-use interface
Includes one-on-one coaching
Metrics help sales leaders spot team-wide challenges

‍Cons:

Support articles may be lacking
Coordination between multiple time zones may get confusing

Mindtickle doesn’t list pricing or plans on its website, but you can contact the company to schedule a demo.

‍

Sales management software almost feels too good to be true. By automating most — if not all — of those mind-numbing admin tasks, you free up your reps’ time to focus on lead nurturing, client relationships, and closing deals. It’s an easy win for improving your sales team’s performance.

Arcade offers a handful of games, leaderboards, and other tools to help you incentivize and motivate your team to meet their goals. Schedule a demo today to see how games can be fun and boost productivity.