Getting Started with Arcade

As you begin to use Arcade Unlimited, we're here to provide you with information to help you along your journey.
Refer to the docs below to help answer some questions about the features and functionality.

Arcade Support

To contact Arcade Support, you can send an email directly to or Be sure to provide a detailed description of your issue and any relevant information to help the support team understand and address it.

Submitting a Support Request via the Feedback Widget:

Arcade provides a feedback widget on their app and desktop platforms. Locate the widget on the right side of the screen, and click on it to access the support request form. Include a description of your issue, along with screenshots or error messages when possible.

Support Hours and Response Time:

Arcade Support is available Monday through Friday, from 8 am to 6 pm Central Standard Time. Keep in mind that response times may vary depending on the volume of requests.

Additional Assistance for Champions and Managers:

Champions and managers have the option to contact their dedicated Customer Success Manager for personalized support. If you are unsure of how to schedule time with a Customer Success Manager, please contact or requesting assistance.