Getting Started with Arcade
Refer to the docs below to help answer some questions about the features and functionality.
Metrics are an easy way to track the things that matter to your organization. Goals are set by your managers and your progress towards those goals can be updated at any time via the 'Metrics' screen, accessible via the Arcade sidebar. Metrics can be manually updated via the Activities tab or automatically updated via an integration. For more information on Metrics for specific integrations, see our Integration Guides.
Only champions have access to creating, enabling, or archiving metrics. You can access these options by selecting the Metrics tab in the admin section of the sidebar menu.
To set up a new manual metric, select “Create Metric,” name your metric, identify the “metric verb” based on the type of metric for ex: Won [ie. Sales won, deals won], Completed [Meeting completed, calls completed], Set [Demos set] or whatever makes the most sense for that metric in your organization. Next select your “metric unit.” This could be #, $, or %. Then determine whether this metric is based on an average or not. Selecting this means that Arcade will calculate this metric as an average metric. The number expected to receive (either via user input or integration) is the current average.
Questions about metrics? Contact Arcade support at firstname.lastname@example.org or use the pink Feedback button to submit a support request.